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Invoices and payment methods

Updated

Your invoices and saved cards are on the Billing page. Payments are processed by Stripe, and your card details go straight to Stripe.

Open Billing

Open the account menu at the bottom of the sidebar and choose Manage plan. You can also open the account menu, choose Profile, then Billing.

Invoices

The Invoices section lists each invoice with its Date, Total and Status. Choose View to open the invoice on a Stripe page in a new tab.

If the list says No invoices yet, you have not been billed.

Cards

The Payment section lists your saved cards.

  • Add a card (or Add card when you already have one) opens a card form. Choose Save card.
  • Make default sets which card your subscription is charged to.
  • Remove deletes a saved card.

Card details go straight to Stripe and are never stored on DeepMarking's servers. We receive your subscription status, your Stripe customer and subscription identifiers, and your billing interval.

If in-app card management is unavailable, the Payment section shows Manage cards in Stripe, which opens Stripe's own page for the same tasks.

Plans assigned by us

If your plan was set up by DeepMarking rather than bought in the app, Billing says "This plan was assigned without Stripe billing. Contact support to change it." Email [support@deepmarking.com](mailto:support@deepmarking.com).

Payment problems

If a payment has a problem, Billing shows your subscription status in place of the renewal date. Add or update a card in Payment and make it the default.

Tax

Our Terms of Service note that taxes may apply to paid subscriptions.

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